Hardik Sapra

Senior Software Engineer · Remote

• Automated tenant onboarding from ~1 hour to <2 minutes, with Vault-managed credentials and Redis-based zero-restart activation.
• Architected a central notification service distributing events across 5+ services using WebSockets and Redis.
• Built and owned CI/CD pipelines for 7+ services with one-action full-environment deployment.
• Designed an async export system for 1M+ record reports, decoupled from synchronous APIs, with S3 lifecycle policies.

Software Developer Engineer · Noida, Delhi

• Designed Django microservices for policy-purchase journeys, maintaining 200 ms p95 on latency-sensitive transaction flows.
• Reduced API latency by 55% with Redis caching and moved blocking workloads into Celery queues and Redis Pub/Sub.
• Built reusable AES-256 field encryption for sensitive customer data, addressing VAPT findings.

Software Developer Engineer · Remote, Delhi

• Led a two-person team through a platform UX revamp, increasing recruiter engagement by 25%.
• Implemented SAML SSO in Django, reducing onboarding effort by 3 hours per account.
• Built Elasticsearch search across 10M+ communication logs, improving grievance resolution speed by 20%.
• Reduced page-load time by 35% through database queries, caching, pagination, and frontend assets.
• Built Celery/Redis queues for parallel jobs and real-time events.

An AI-powered WhatsApp CRM built around an insurance advisor’s actual workflow.

• Built an AI-powered CRM around WhatsApp for insurance advisors.
• Automated extraction of 20+ KYC and policy fields, customer matching, and document filing from forwarded files.
• Surfaced renewals, payment dues, pending documents, and follow-ups to advisors.
• Routine client servicing: ~45 minutes → ~2 minutes.

• Built an LLM-powered agent to rank hundreds of jobs with fit scoring and structured extraction.
• Reduced application time by 70% by matching questions to saved answers, adapting them with LLMs, and prompting for missing inputs.